The contents of this module will be dedicated to learning the principal explanatory theories, diagnostic abilities and intervention skills in the field of labour negotiation and mediation. Thus, within the theoretical content, issues such as basic elements of negotiation, negotiation strategies, ethical questions related to negotiation strategies, disputes, negotiation with representatives and the structure and dynamic of labour mediation will be dealt with.
Content:
- Basic elements of negotiation.
- Negotiation strategies.
- Ethical questions related to negotiation strategies.
- Commercial transactions and dispute resolution.
- Negotiation with representatives.
- Structure and dynamic of labour mediation.