General Information

• Lourdes Munduate. Catedrática de Psicología Social. US.
• Francisco J. Medina. Prof. Titular de Psicología Social. US.
• Ana María López. Prof. Titular de Psicología Experimental. US.
• Inés Martínez Corts. Prof. Contratada Doctora de Psicología Social. US.
• Alicia Arenas Moreno. Prof. Ayudante Doctora. US.

Comisión de Calidad

• Inés Martínez Corts. Presidente Coordinadora de máster
• Alicia Arenas Moreno. Coordinadora de máster
• Ana María López Jimenez. PDI
• Francisco José Medina Díaz. Vocal PDI
• María Lourdes Munduate Jaca. Vocal PDI
• Nuria Gamero Vázquez. Suplente PDI
• Manuel Castro Arriaza. Representante PAS
• María José Murillo Zabalza. Suplente PAS
• Manuel Lucas Sebastián. Representante empleadores
• Ángela Benítez Sánchez. Representante alumnado

Work Placement Committee

• Alicia Arenas Moreno. Coordinadora de Prácticas
• Samuel Rueda Méndez. Profesor Colaborador. US
• Isabel Guisado Urbano. Consultora y Prof. Asociada. US.
• Francisco Santolaya. Profesional y Prof. Asocialdo. US

Objetives

1. To provide students with solid preparation in theoretical knowledge as well as in the three main fields of the discipline (Organisational, Work and Human Resources Psychology). This allows them to:

• Describe, evaluate, diagnose, explain and interpret the main phenomena and psychosocial processes in work areas, organisations and human resources.
• Plan, set up, monitor and evaluate changes and interventions to improve behavior, situations and psychosocial process in work areas, organisations and human resources.
• Design, at a basic level, new models, strategies, methods and tools to improve behavior, situations and psychosocial process in work areas, organisations and human resources.
• Carry out a research project and collaborate in the development of new technologies and tools for intervention or adaption of the existing forms that meet the requirements and standards in scientific-professional model.

2. To provide students with the opportunity to practice, at an initial stage of professional supervision, the skills and roles required for professional practice in OWP.

Skills

The Master´s is geared towards professional research and involves an academic curriculum that allows the acquisition of relevant research, management and sustainable development in Organisational, Work and Human Resources Psychology. These skills, which must be developed during the OWP Mater´s course, are based on the model of skills outlined in the European Diploma in Psychology, which we have divided into four types:

1. Basic skills: present in most professional and research assignments. The aim is to further develop these skills within the degree, putting them in context within OWP.

• Self-management: setting a goal; evaluation of necessary activities; activity planning; organisation of activities; revision of progress and performance.
• Management of information: gather accurate information from books magazines, and technical documents; gather accurate information from individuals; designing and carrying out interviews; ownership of documentation.
• Communication: reading and writing in English; audio-visual presentations; oral and written reports; effective two-way communication, interpretation of the needs of individuals or institutions they provide service to.
• Teamwork: cooperation in teams.
• Academic: logical reasoning; critical thinking; implementation of different strategies for solving problems; evaluation of new developments.

2. Professional skills: these are requirements for good performance in a range of roles in organisational, work and human resources psychology. There are six roles that professionals must undertake:

• Definition of objectives:
  • Analysis of needs: Collection of information through analysis of documentation and interviews; clarification and analysis of client/user needs.          
  • Establishment of objectives: proposal and negotiation of objectives with the client/ user; establishment of objectives and criteria to evaluate performance.
• Diagnosis:
  • Individual diagnosis: evaluation of individual attributes (capacity, attitude, personal characteristics, skills, knowledge, satisfaction, performance, etc.) through interviews, tests and observation.
  • Diagnosis of groups: evaluation of group characteristics and group interaction (structure, objectives, cohesion, communication, etc.) through group interviews, group observation and role analysis.
  • Diagnosis of organisation: evaluation of organisational characteristics (structure, culture, communication, power, performance, productivity, effectiveness, etc.), through employee surveys, observation, analysis of communication, analysis of documentation and performance data.
  • Situational diagnosis: evaluation of situational characteristics through job and workplace analysis, employee surveys, etc.
• Development of products/ services:
  • Definition of product/ service and analysis of requirements: analysis of requirements and specification of various products/ services (tests, questionnaires, procedures, systems and human resources policies, work tools and methods, work schedules, positions, organisational structures; communication schemes, schemes/ patterns of organisational change).
  • Design of product/ service: design or adaptation of product/ services mentioned above.
  • Product/ service testing: evaluation of the feasibility of aforementioned products/ services, reliability, validity, etc.
  • Evaluation of product/ service: examining usefulness, customer/user satisfaction, user friendliness, product/ services pricing.
• Intervention:
  • Intervention planning: development of a plan for personal and situational intervention.
  • Direct, individual oriented intervention: selection process, training, career development, group participation, organisational development.
  • Direct, situation oriented intervention: implementation of new tools, methods, procedures, schemes…and introduction to changes in working environment.
  • Indirect intervention: providing guidance to managers and personnel; giving advice to managers, personnel or employees.
  • Implementing the product/ service: implementing work tools, methods, schemes, etc.
• Evaluation:
  • Evaluation planning: development of selection plan, training, career development, etc.
  • Evaluation measures: evaluation of criteria for productivity, effectiveness, efficiency and wellbeing.
  • Analysis of evaluation: analysis of intervention effectiveness
• Communication:
  • Writing reports: writing evaluation reports, reports on products designed, participation and evaluation.
  • Giving feedback: giving oral feedback to individual clients/ users; carrying out group presentations

3. Research skills: required to proficiently carry out research activities

• Research project design
• Collection of research data.
• Statistic analysis of research data.
• Writing a research report.
• Giving research feedback

4. Enabling Abilities: generic professional skills required to provide quality services

• Professional strategy: choice of appropriate strategy to solve a problem or problems based on reflection of the professional situation and one´s own core skills.
• Management of professional practice: design and management of professional practice, regardless of whether it is a small business or is part of a larger public or private organisation, including financial, personal and operational aspects, providing leadership to employees.
• Quality guarantee: establishment and maintenance of a quality assurance system for professional practice.
• Professional relations: establishment and maintenance of relations with other professionals as well as with relevant organisations.
• Continuing professional development: update and development of one’s own knowledge and skills according to changes in the area, standards in the psychological profession, national law and European regulations.
• Code of professional ethics: recognition of the ethical aspects, considering prospects and interests of different stakeholders. Ensuring compliance with professional ethical principles in making decisions. Consideration of ethical issues in research and professional activities. Ability to weigh up and revolve ethical dilemmas